The data points and level of detail that our IT development, client/media services and systems staff are most interested in tracking are often not the same as what management needs to track about project deliverables and status. Before using Roadmap, our weekly project review meetings involved going through a master list of active projects that, with full project detail, was over 50 pages long. Everyone involved was frustrated, and most felt that the entire project management process was a complete waste of time.
Our developers had settled on Basecamp as most useful to them, but reporting out of Basecamp did not give us the flexibility we needed. Roadmap gives us the ability to define custom groups and other custom attributes for selection, sorting and display in reports which we can export to Excel. We are able to easily capture the information we are most interested in from Basecamp along with the type of summary information most needed for management and for monitoring project status using Roadmap.